Terms & Conditions
1. By placing an order, the customer authorizes Thaiyaoyao to act as an intermediary to source and purchase the selected products from the designated supplier, in a legally compliant manner.
2. The customer agrees to pay service fees to Thaiyaoyao under the stated conditions as compensation for product sourcing and processing. Shipping costs are excluded and will be charged according to the promotional terms.
3. Thaiyaoyao shall not be held responsible for product damage without valid proof (eg, video recording of the unboxing process showing damage originating from the source).
- In the event of damage, customers may file a report through the website’s message channel, return the damaged product to Thaiyaoyao, and upon inspection, a replacement will be shipped within 7–14 days.
4. Shipping Fees:
- Orders over USD 300 → Free shipping
- Orders USD 300 or below → USD 50 shipping fee per order (charged in addition to the total order value)
5. Thaiyaoyao will deliver products available on the platform. For requests of other products, customers may contact the service team via the message channel. Only legally permitted products are allowed.
6. Thaiyaoyao shall not be liable for delivery delays caused by natural disasters, public holidays, political unrest, or other force majeure events.
7. Product images shown on the website are for advertising purposes only and may differ from the actual product received.
8. Once an order is placed, it cannot be changed or canceled under any circumstances.
9. Thaiyaoyao reserves the right to amend these Terms & Conditions without prior notice.
10. By placing an order with Thaiyaoyao, the customer is deemed to have read, understood, and fully agreed to the above Terms & Conditions.